Table of Contents
1. Introduction
UnifiedMarketplace ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our multi-channel e-commerce management platform and related services (collectively, the "Service").
By accessing or using the Service, you agree to the collection and use of information in accordance with this policy. If you do not agree with the terms of this policy, please do not access the Service.
2. Information We Collect
Account Information
When you create an account, we collect your name, email address, business name, and password. If you sign up via Google OAuth, we receive your name and email from your Google account.
Connected Marketplace Data
When you connect marketplace accounts (Amazon, Flipkart, Meesho, Shopify), we access order data, product catalogs, inventory levels, and shipping information through official marketplace APIs. This data is used solely to provide and improve the Service.
Usage Data
We automatically collect information about how you interact with the Service, including IP address, browser type, device information, pages visited, and actions taken within the platform.
Google Sheets Integration
If you enable the Google Sheets integration, we access your Google account to create and update spreadsheets with your order data. We request only the minimum permissions necessary (spreadsheets and drive access) and never store your Google credentials.
3. How We Use Your Information
- To provide, maintain, and improve the Service
- To sync and manage your product catalogs, orders, and inventory across connected marketplaces
- To process and fulfill orders placed through the platform
- To send you service-related communications, updates, and security alerts
- To detect, prevent, and address technical issues and fraudulent activity
- To comply with legal obligations and enforce our terms
4. Data Sharing & Disclosure
We do not sell, trade, or rent your personal information to third parties.
We may share your information only in the following situations:
- With marketplace platforms (Amazon, Flipkart, Meesho, Shopify) as necessary to fulfill orders and sync data
- With service providers who assist in operating the Service (e.g., hosting, analytics)
- When required by law, regulation, or legal process
- To protect the rights, property, or safety of UnifiedMarketplace, our users, or the public
5. Data Security
AES-256
Encryption at rest
TLS 1.3
Encryption in transit
Access Controls
Strict permissions
We implement industry-standard security measures. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
6. Data Retention
We retain your data for as long as your account is active or as needed to provide the Service. If you delete your account, we will remove your personal data within 30 days, except where we need to retain certain information for legal, regulatory, or legitimate business purposes.
7. Your Rights
You have the right to access, correct, update, or delete your personal information at any time through your account settings. You may also contact us directly to request data portability or to exercise any other data protection rights.
9. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date. Your continued use of the Service after any changes constitutes acceptance of the updated policy.
10. Contact Us
If you have any questions about this Privacy Policy, please contact us at support@unifiedmarketplace.in